We know, like our customers, that our Treks distinguish from the others. Below
are our strengths, see for yourself.
First, the price. There are
numerous Websites offering the Inca Trail Trek, visit them, compare, but
remember to write down our address because we are sure you will come back!
We offer discounts for students
(without limits of age), teenagers, children and travel agencies.
We offer, without fees and if you ask for it, the transfer from the
airport in Cuzco to your hotel.
Our prices are all included,
from the beginning to the end of the Trek and trekkers can leave without
being worried, with any money, for the whole duration of the Trek. Most
of our competitors do not include, for example, the lunch the last day,
the bus for transfers, ...
Tents provided are of a very good quality, they are spacious, made
for 4 persons. We use them to lodge 2 persons only.
All our gear is carefully selected and checked before and after every
Trek. Some people have seen broken tents or useless when raining. Ours
are checked after every Trek and replaced if necessary.
In case of cancellation, most agencies make no refunds. Without arguing
or demanding any written proof, we make a 70 % refund of the full payment.
The balance corresponds to administrative and banking fees and the amount
paid to the Ministry of Culture Cusco and it is not refundable. Refunds
are made directly to your bank account within 48 hours.
If other agencies offer discounts, the reservation is only effective
after sending afterwards a copy of the written proof. Our exclusive reservation
system allows you to transfer a copy of these documents directly to our
servers while booking.
A lot of agencies wait to "have enough customers" to start
a Trek. In practical terms, they can only propose few departures per week.
Our large volume of reservations allows us to propose departure
everyday, with different conditions (except in Febrary because the Trail is closed
All the agencies can only book few months before the Trek departure
day. We are the only agency in the market to propose more: up to 1 year
earlier for the current season (from January to January).
Mmost agencies only give
the clients a simple receipt for tax reasons. They
have chosen to do so but it is to the detriment of the clients who don't
get a legal purchase proof therefore they are not protected. Our behavior
code is to be completely legal and we give every client a detailed receipt.
Only few agencies offer the possibility to book online, and if they
do, it is through non secure websites. Our online payment system is SSL
secure, it accepts many types of credit cards and guarantees not only
confidentiality and security of your personal and bank information but
that the Site is really what it pretends to be (digital certificate).
Furthermore, this reduces reservation delays and paperwork.
Finally, as you have noticed, we propose only one thing: the Inca
Trail. We think that diversity will lower the high level of quality of
service you are entitled to demand.
Comparative chart with our competitors
We are proud of our services and our clients know it. If you find other Travel
Agencies offering the trek, compare their information and ours yourself. For
many things, we know we are the only ones to offer them. Judge for yourself:
Majority of Agencies
Minority of Agencies
Minimum delay to make reservations
15 days before the Trek
8 days before the Trek
3 days before the Trek
For everybody, the process is long which is uncertain, so every agency
sets a minimum delay. Notice that the legal delay is 2 days.
Maximum delay to make reservations
2 to 6 monthss before the Trek
1 to 9 monthss before the Trek
1 year before the Trek
(for the current season)
Making reservations in advance means to set prices for a long period of
time. Most agencies cannot afford this luxury.
Time needed to request a reservation
Almost all the agencies make reservations by email then the payment is
wired. With our system, everything is made online, in real time.
Time needed to have an effective reservation
After the payment (immediate because it is made online), we go reserve
your Trek very quickly. For example, you make a request at 20:00 (local
time), the next day you will have your reservation.
Total duration between the request and the effective
We are the only ones offering such a short delay between your initial
request and the effective reservation.
Minimum spaces to make reservations
This difference is easy to explain: for most of them the reservation process
takes so much time that it wouldn't be smart to offer reservations if there
are few spaces available.
Departures per week
1 to 2
3 to 5
Since we sell a lot, we are among the few that offer a departure everyday
of the week.
Simple form, without payment
To be a part of few agencies offering online
payments gives you the guarantee of a quick and secure payment. Only
by having Visa/MasterCard authorization for accepting payments online, this
guarantees our seriousness.
Yes, in real time
Most agencies wait until they have your reservation request to check manually
the current availability.
Our system allows you to send a scan or a simple digital picture of your
written proof directly to our servers.
Permanently manageable to indicate us the date and time of arrival.
Not included on the total price
Bus, last lunch and bank fees (5 to 8%)
Bus and/or last lunch and/or bank fees (5 to 8%)
We are simply the only ones to
include everything. You don't have any extra or hidden charge, from
the beginning to the end.
We are the only ones to give examples
of proposed meals. Moreover, we are one of the rare to bring tables
and chairs. Many porters prefer to have light weight and transform the Trek
into a picnic.
Yes, without cost
Yes, without cost
The choice is made directly from our forms. Some make confusion between
vegetarian meals and light meals. We show
examples of proposed meals because we don't have anything to hide.
Some agencies (not always small ones) have for example tents with holes
or dubious sleeping bags.
2 persons tents,
used dor 2
4 persons tents,
used for 4
4 persons tents,
used for 2
Provided tents are of high quality, roomy, made for 4 persons. We use
them for 2 persons only.
Invoice for the customer
Simple informal receipt
Invoice on demand
Giving an invoice to the customer means having to pay taxes (19%). Not
giving an invoice frees the agency of any responsibility, as in case of
cancellation, robbery, insurance, accident, etc.
Refund in case of cancellation
Up to 50%, manually, 1 week later
Up to 70%, directly to your account,
within 48 hours
The refund request is made online and the amount is directly wired to
your account, without discussion.
Online customer service
We offer a full customer service
online and in real time, for example, to view a copy of your reservation,
to have practical and personalized information, to have the possibility
to cancel online, etc.
Yes, 128 bits
Yes, 256 bits
Our servers, located in Austin (Texas-USA), are highly secured, certifies
as hacker safe (certificate required by Visa and MasterCard since July 2006
to authorize online payments).